Shipping policy

Delivery options

Next Day Delivery

Next Day delivery service is free with every order. Please select this online at the time of ordering. Next day delivery orders must be completed before 3:00pm GMT and is subject to stock availability. This service ensures you receive priority from the second you place your order, your order is processed first and sent immediately to the warehouse before moving to the dispatch room for prompt delivery.

Please note Next Day delivery is not guaranteed for Saturdays and no deliveries are made on Sunday or bank holidays by our Courier. Once we have dispatched your order with it should arrive the next day. Please note we have no influence over this service and although unlikely, delays can occur. No dispatches are made over the weekend.

Guaranteed Saturday Delivery

Guaranteed Saturday delivery is available subject to extra charge (UK orders only). Deliveries are made before 12 noon on Saturdays. Orders must be completed on the Friday before 3.00pm. This option can only be selected at the checkout on Fridays. Please note we have no influence over the postal service and although unlikely, delays can occur.
Next Day Delivery before 9.00am

You may request for Next Day delivery before 10:30am. This is available for an extra charge. Please select this online at the time of ordering if required, order must be completed before 3:30pm and is subject to stock availability. Next Day delivery before 10:30am is not guaranteed for Saturdays and no deliveries are made on Sunday or bank holidays by our Courier. Please note we have no influence over the postal service and although unlikely, delays can occur.

International Delivery

We do not provide international delivery.
All orders are subject to security checks.

Please Note:

Orders received before 15:00 UK (3.00pm) will be processed the same day between Monday-Friday and orders received after 15:00 Friday may be processed on the following working day (dispatch is subject to stock availability).

Not available to receive deliveries?

Delivery is via DPD. Orders may also require a signature on arrival. If the order does require a signature and there is no one in at your address to sign for it, it will be taken to your local depot and a note will be left for you to notify you of this. The item will be stored at your local depot for at least 7 days waiting for you to collect it. Unfortunately, no instructions can be give to the delivery staff to leave the order else where. Please note that once delivery has been made to your selected delivery address, the goods are then your responsibility.

Which delivery companies do we use?

We use DPD for deliveries to our customers. Please note that we cannot guarantee the use of any particular courier company.

Delivery times

Most orders are usually delivered within 1-6 working days, depending on the delivery option selected. Occasionally, due to postal delays, they may take longer. Please contact us if you have not received your order, and we will start looking into this for you straight away. We apologise for any inconvenience a delay may cause you.